Breakdown Call
You can transmit your location and all relevant vehicle information to Porsche Assistance at the touch of a button.
If your car breaks down, you can use the My Porsche app or the PCM to send your location and all fault codes to Porsche Assistance with just one click. At the same time, a voice connection is established so that you can speak directly to someone. You will receive a recommendation on how to proceed and information on where the nearest Porsche Centre is located. If towing is necessary, the Assistance service will also initiate this for you.
Offer details
Provider:
Inclusive period
Inclusive period
10 years included
The inclusive period ends automatically so that you do not incur any costs. We will personally inform you about your contract renewal options before your inclusive period expires.
2G/3G network
Due to the gradual shutdown of 2G and 3G mobile networks, the availability of this service may be limited in the future. As of 01/01/2026, 2G and 3G networks will be progressively deactivated in China Mainland. The shutdown depends on the respective mobile network operator.
My Porsche App
To use the My Porsche App, your smartphone and operating system must be compatible. Further information on compatibility can be found in the Apple App Store or via local Android App Stores.
Privacy Notice
You can find more information on data protection at Porsche Connect in our data protection declaration.
